Shipping
Shipping Times
Once you receive confirmation that your order has shipped and it has left our shipping terminal, the map below is an estimated timeline of arrival. If you've selected to be notified 24-hours before your shipment (see Delivery Options), then you will receive a phone call when your order will be delivered.
Free Shipping
Most Wrenchers products include Free Shipping. However, we suggest you contact Wrenchers or your Wrenchers Dealer for a listing of items eligible for free destination delivery. Free Shipping items will be delivered freight prepaid to all direct shipping points located within the 48 contiguous United States. Accessory only shipments or service parts orders are generally not eligible for free freight. Orders for accessories or service parts are subject to a per piece freight charge based on package weight and destination zone.
Wrenchers will designate the freight carrier based on region and/or best service defined by our shipping department. In the event a preferred carrier is requested, the dealer/customer will be responsible for paying an additional 5% freight surcharge at time of order.
COD
Requests for COD shipments not accepted
Items less than 150 lbs. will typically be shipped FedEx ground unless otherwise stipulated on the purchase order. Some items cannot be shipped via FedEx due to size, weight and restrictions on hazardous materials. Some items may be subject to additional hazardous materials charges.
Rural Areas
Rural Area Transportation Zones (Surcharge)
Free Shipping items located within a rural shipping area may be charged an incidental RATZ surcharge. Rural Area Transportation Zones are based on transportation lane accessibility and their functional accessibility to major highways and shipping lanes. Transportation and shipping to these remote and rural locations are usually non-direct shipping points with higher associated delivery costs. Generally, ZIP codes within a RATZ Surcharge area are very rural and make up a small percentage of the US territory. Speak with a Wrenchers representative if you think you live in a Rural Area Transportation Zone.